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Customer Satisfaction

CUSTOMER SATISFACTION vs CUSTOMER STARVATION

Imoni me, I am excited to speak to you in Urhobo language of Delta State, South-Southern Nigeria, all I have said is my people. I have always reiterated it that Nigeria is richly blessed in her diversity. It is quite unfortunate that our people have through greed devoured this nation. …

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CUSTOMER DICTATORSHIP

Customer Dictatorship is my new term, you can’t imagine that evolving out of today’s customer behavioural pattern. I have read in the times an article titled, THOSE WHO COME TO YOU BECAUSE OF PRICE, WILL GO AWAY BECAUSE OF PRICE. Yes, unbeatable this can be true but at the same …

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